Introduction

SMS Customization for Payment Notifications

This feature allows you to tailor the SMS notifications sent to your customers following successful payment transactions. You can personalize messages for both payment disbursements and collections using dynamic fields.

Types and Restrictions

1. Payment Collection - SMS notifications for payment collection are sent only for MPESA payment and COOP B2B transactions.

2. Payment Disbursement - SMS notifications for payment disbursement are sent only for MPESA B2C transactions.